Post-adoption behavior of users of Internet Service Providers
نویسندگان
چکیده
منابع مشابه
Post-Adoption Behavior of Users of Internet Service Providers
This study examines post-adoption behavior in the Internet Service Provider (ISP) industry. Three sets of findings are reported. First, while the needs of service continuers and service discontinuers are different, their most frequently cited needs or service requirements are the same, and variations occur only for less frequently cited needs. Second, ISPs operate in a price-sensitive market, w...
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ژورنال
عنوان ژورنال: Information & Management
سال: 2007
ISSN: 0378-7206
DOI: 10.1016/j.im.2007.01.003