Personality traits, assessment centre quality and management development among Nigerian telecoms managers

Purpose Personality profiling in today’s business world has become an essential organisational development practice targeted at identifying a set of employees' traits, which differentiate employee from one another. Given the assumption that personality traits form indicator developing potential individual workforce, possible to establish how employees function certain job role and their suitability for particular tasks organisation. This study aims explore relationship between assessment centres (ACs) quality management Nigeria telecommunication organisation among its managers. Design/methodology/approach The employed multi-stage sampling techniques further stratified hierarchy finally used simple random strategy on each stratum. A combination 482 managers Nigerian organisations participated this study. investigated 12 hypotheses 1 mediating postulation. Multiple scales were adapted measure dimensions endogenous exogenous variables along path cross-sectional survey approach administering research instrument across all departments organisations. structural equation model was analyse data collected telecoms Findings outcome significant, 10 postulated found be significant while 3 not significant. revealed openness experience, conscientiousness, neuroticism, agreeableness extraversion have no with AC. Also, who are high neuroticism like being emotionally unstable did find In similar situation, combined effect big-five personalities industry. AC is discovered mediate development. Individually, finds development, respectively. Research limitations/implications restricted industry alone entire workforce. It adopted analysis make inference implication period view point sequence event may representative. Another results design relationship, they do indicate causation. Originality/value practice, shown important managing behaviour highlight suitable peculiar roles. implies elements constitute vital signal helps illuminate functioning style task therefore determining both professional managerial performing given role.