Performance Measurement Systems Must Be Engineered
نویسندگان
چکیده
منابع مشابه
Performance Measurement Systems Must Be Engineered
The aim of this paper, which puts special emphasis on IT-related aspects, is threefold. • First, it defines requirements a modern Performance Measurements System (PMS) should meet. The list of requirements generated can be used both to assess a current PMS, and to identify ways to improve an existing PMS. • Second, it reports the findings of an empirical study, which seeks to identify the short...
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ژورنال
عنوان ژورنال: Communications of the Association for Information Systems
سال: 2001
ISSN: 1529-3181
DOI: 10.17705/1cais.00703