Patient Satisfaction Improvement by Comprehensive Holistic Services at Public Health Centre X Surabaya

Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran

Role of the Poison Control Centre of Morocco in the Improvement of Public Health

Background: Poison Control Centre of Morocco (MPCC) plays a key role in promoting health. This study was aimed to demonstrate the role of the MPCC in improving public health and poisoning management. Methods: This was a retrospective study of poisoning cases reported to the MPCC between 1980 and 2011. The collected data included number of poisoning cases, profession of interlocutor who called t...

Patients’ Satisfaction with Health Services at the National Institute of Public Health of Kosova

AIM Purpose of the research is to assess patient satisfaction with the quality of health services provided in National Institute of Public Health of Kosova. METHODS Study was observational and cross-sectional. Interviews were conducted with 625 clients of IPH. Inclusion criteria for enrollment in the study were patients above 18 years old, with verbally informed consent. RESULTS In our stud...

Impact of Process Improvement on Patient Satisfaction in Public Health Care Facility in Pakistan

Quality of Service delivery in health sector is the most ignored area in Pakistan. Process inconsistencies generally have not been perceived as a major problem in public health facility in a typical developing country like Pakistan. The study will analyze the outcomes of process improvement in public health care facility resulting in achieving patient satisfaction. This study comprises of three...

Assessment of patient satisfaction with the services provided by emergency wards at hospitals affiliated to Hormozgan University of Medical Sciences

Introduction: Today, patient satisfaction with the emergency services is considered as one of the main indices for the quality of hospital care service. The purpose of this study is to determine the rate of patient satisfaction referring to the emergency wards of hospitals affiliated to Hormozgan University of Medical Sciences (HUMS). Methods: This descriptive-analytic cross-sectional study was...