Organisational trust: the keystone to patient safety
نویسندگان
چکیده
منابع مشابه
Organisational trust: the keystone to patient safety.
Trust is an essential part of health care-not only between clinicians and patients but also between staff and management. Research shows us that trust has a beneficial impact on many aspects of working life, including job satisfaction and organisational effectiveness, and both these factors have been shown to affect the quality of patient care. In addition, trust will now be the keystone for an...
متن کاملORGANISATIONAL MATTERS Organisational trust: the keystone to patient safety
Trust is an essential part of health care—not only between clinicians and patients but also between staff and management. Research shows us that trust has a beneficial impact on many aspects of working life, including job satisfaction and organisational effectiveness, and both these factors have been shown to affect the quality of patient care. In addition, trust will now be the keystone for an...
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This article explores the links between organisational culture and patient safety. The key elements associated with a safety culture, most notably effective leadership, good teamwork, a culture of learning and fairness, and fostering patient-centred care, are discussed. The broader aspects of a systems approach to promoting quality and safety, with specific reference to clinical governance, hum...
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ژورنال
عنوان ژورنال: Quality and Safety in Health Care
سال: 2004
ISSN: 1475-3898,1475-3901
DOI: 10.1136/qhc.13.1.56