NEU-chatbot: Chatbot for admission of National Economics University

In the last few years, intelligent chatbot systems have been prevalent in various application fields, especially education. Therefore, demand for such online consulting services like chatbots is getting higher respectively. However, most communications between potential students and universities are performed manually, which very time-consuming procedure, becoming a burden on head of admissions. this paper, we introduce an AI-based where can instantly get daily updates curriculum, admission new students, tuition fees, IELTS writing task II score, etc. Our was developed by Deep Learning models, already integrated into Rasa framework. We also proposed rational pipeline Vietnamese with our data preprocessing to obtain optimal accuracy avoid overfitting model. model detect more than fifty types questions from users' input 97.1% test set. The applied National Economics University's official Fanpage Facebook platform, famous social network Vietnam. This research shows detailed guidelines how build AI scratch, techniques used, be any language globally.