Multiple goals and ownership structure: Effects on the performance of Spanish savings banks

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Multiple goals and ownership structure: Effects on the performance of Spanish savings banks

Spanish savings banks (SBs) are financial institutions with a wide mission that includes different stakeholders’ goals. Profit maximization is only one among several goals, and the widespread use of cost or profit efficiency as the only comparative performance measure may prove to be insufficient in this context. To overcome this problem, we build an aggregate performance index for organization...

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ژورنال

عنوان ژورنال: European Journal of Operational Research

سال: 2008

ISSN: 0377-2217

DOI: 10.1016/j.ejor.2007.03.028