Modelling customers’ impatience with discouraged arrival and retention of reneging
نویسندگان
چکیده
This paper presents stochastic modelling of a single server, finite buffer Markovian queuing system with discouraged arrivals, balking, reneging, and retention reneged customers. Markov process is used to derive the steady-state solution model. Closed form expressions using probability generating functions (PGFs) are derived presented for both classical novel performance measures. In addition, sensitivity analysis carried out study effect parameters on A numerical problem also demonstrate results some design aspects.
منابع مشابه
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ژورنال
عنوان ژورنال: Operations Research and Decisions
سال: 2021
ISSN: ['1230-1868', '2391-6060', '2081-8858']
DOI: https://doi.org/10.37190/ord210304