Mobile banking adoption: A literature review
نویسندگان
چکیده
منابع مشابه
Mobile banking adoption: A literature review
Electronic commerce (e-commerce) continues to have a profound impact on the global business environment, but technologies and applications also have begun to focus more on mobile computing, the wireless Web, and mobile commerce. Against this backdrop, mobile banking (m-banking) has emerged as an important distribution channel, with considerable research devoted to its adoption. However, this re...
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Banks spend a great amount of money on providing the Internet banking service to customers. Hence, the lack of adoption of Internet banking can bring negative consequences for the banks. As a result, banks continuously try to adapt their business strategies to increase customer satisfaction. This paper provides an overview of the extant research into the relationships between trust and Internet...
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Despite the steady growth of Internet banking and mobile banking, only half of adults in the U.S. use online banking, with the other half still visiting physical branches for their banking services (Fox, 2013). For years, studies are being conducted in the IS field using the Technology Acceptance Model (TAM) in order to determine the key factors explaining the adoption of online banking. But, d...
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ژورنال
عنوان ژورنال: Telematics and Informatics
سال: 2015
ISSN: 0736-5853
DOI: 10.1016/j.tele.2014.05.003