Metamodel for Service Analysis and Design Based on an Operational View of Service and Service Systems
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Service Science
سال: 2012
ISSN: 2164-3962,2164-3970
DOI: 10.1287/serv.1120.0020