Management Of Hospital Customer Complaint With E-Complaint
نویسندگان
چکیده
منابع مشابه
Ontology-Based Customer Complaint Management
This paper presents an ontology-based approach for managing and maintaining multilingual online customer complaints. To achieve trust and transparency in e-commerce communications and transactions, effective and cross-border complaint platforms need to be established and may be integrated in e-business activities. The effectiveness and width of such complaint service platforms depend on rising ...
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Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at http://www.jstor.org/about/terms.html. JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your perso...
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ژورنال
عنوان ژورنال: Jurnal Medicoeticolegal dan Manajemen Rumah Sakit
سال: 2019
ISSN: 2088-2831,2541-6715
DOI: 10.18196/jmmr.8298