Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service

Managing Ethnically Diverse Bureaucrats: Evidence from the Nigerian Civil Service

We document the correlations between public service delivery, management practices, and the ethnic diversity of bureaucrats. We do so in the context of Nigeria, where ethnicity is a salient form of identity. We thus expand the empirical management literature highlighting bene...cial e¤ects of workplace diversity, that has focused on private sector ...rms operating in high income settings. Our a...

The Impact of Knowledge Management Strategy on Service Innovation Performance in Private and Public Hospitals

The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...

Third sector partnerships for public service delivery: an evidence review

Assistive Technology: Use and Service Delivery

As individuals with long-term disabilities and other older adults face declines in health and function, there is a greater need for assistive technology (AT) or assistive devices and environmental interventions (EI) to help them maintain their independence and community participation. These aids can help older adults and individuals with disabilities function in work, home, recreational, and ot...

The Satisfaction Rate of Clients of Urban Health Centers from the Service Delivery System

The Satisfaction Rate of Clients of Urban Health Centers from the Service Delivery System   Ghorbani Nia Rahil1*, Morsalpoor Atefe2   1. Ph.D Student of Health Care Management, School of Health Management and Information Sciences, Kerman University of Medical Sciences, Kerman, Iran 2. BSc Student of Health Care Services Management, Deparment of Health Care Services Management, School of  Pu...