Lessons Learned: A Primo Usability Study

Usability: Lessons Learned ... and Yet to Be Learned

Lessons learned: usability testing a federated search product

Purpose. Usability testing using think aloud protocols was conducted on the MetaLib interface, a new federated search product soon to be offered by the university libraries. The object of the testing was to find problems users might experience with the MetaLib interface in order to improve site usability. Methodology/Approach. Based on responses to a demographic questionnaire, we selected a rep...

Lessons Learned from Evaluating the Usability of Mobile Spreadsheet Applications

It is estimated that 90% of all the analysts in business perform calculations on spreadsheets. Due to advances in technology, spreadsheet applications can now be used on mobile devices and several such applications are available for platforms such as Android and iOS. Research on spreadsheets revolves around several themes, but little work has been done in evaluating the usability of such applic...

Lessons Learned from Observing User Behavior through Repeated Usability Evaluations

Academic research information service is a must for surveying previous studies in research and development process. OntoFrame is an academic research information service under Semantic Web framework different from simple keyword-based services such as CiteSeer and Google Scholar. The first purpose of this study is for revealing user behavior in their surveys, the objects of using academic resea...

Lessons Learned from Discount Usability Engineering for the Federal Government

This case study presents lessons learned from usability engineering in a federal government setting. Technical communicators are becoming increasingly involved in usability issues but may face difficulties in addressing them. For example, producing web communications for the federal government presents special challenges, such as time and financial restraints, legal requirements, technical cons...