Kepuasan Pelanggan Terhadap Pelayanan PT Interyasa Dumai Menggunakan Metode Service Quality (Servqual) dan Quality Function Deployment (Qfd)
نویسندگان
چکیده
منابع مشابه
PACS Planning and Evaluation using Quality Function Deployment (QFD)
a Technical University Berlin, FR 3-3, CG & CAM, Franklinstr. 28-29, D-10587 Berlin, Germany, Phone: 030/314-73100, Fax: 030/314-23596, Email: [email protected] b Dresden-Friedrichstadt General Hospital, Central Hospital Services Department, Friedrichstr. 41, D-01067 Dresden, Germany c Consulting, Haldenbühlstr. 15, D-88682 Salem, Germany d Dresden-Friedrichstadt General Hospital, Radiology D...
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ژورنال
عنوان ژورنال: JURNAL UNITEK
سال: 2018
ISSN: 2580-2585,2089-3957
DOI: 10.52072/unitek.v10i2.84