It's Crowded at the Bottom
نویسندگان
چکیده
Trust, visibility, and the deepening of existing inequalities are major themes within platform care work literature. However, no study to date has applied these an analysis worker profiles. I investigate both how workers communicate trustworthiness through their profiles on Care.com, world’s largest platform, which rendered more less visible clients. Through a qualitative content (n=60) sampled from top bottom search results in three different US zip codes, find that visibility is often related connectivity, response time, positive reviews, who mirrors preexisting inequalities. The language “passion” for job common across profiles, indicating contradiction between deemphasis professionalization high level connectivity responsiveness present
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ژورنال
عنوان ژورنال: Journal of digital social research
سال: 2022
ISSN: ['2003-1998']
DOI: https://doi.org/10.33621/jdsr.v4i1.98