Introducing Interface Design for Remote Autonomous Systems

Abstract This chapter presents a high-level overview of how designers complex systems can address risks to project success associated with operator performance and user-centered design. Operation Centers for remote, autonomous rely on an interconnected process involving technological human operators. Designers should account issues at possible points failure, including the operators themselves. Compared other system components, be error-prone require different knowledge design than engineering components. Operators also typically exhibit wider range We propose Risk-Driven Incremental Commitment Model as best guide decision-making when designing interfaces high-stakes systems. working relevant stakeholders must assess where allocate scarce resources during development. By knowing technology, users, tasks proposed system, make informed decisions reduce risk failure. introduces key concepts operation center systems, example ground material, provides several broadly applicable guidelines that support development in centers.