Information and Communication Technology Unit Service Management in a Non-profit Organization Using ITIL Standards

A business communication design for information technology (IT) organizations based on information technology infrastructure library (ITIL)

The main objective of this research project is to evaluate the extent to which business communication could contribute to an effective IT service management. In addition, this project intends to clarify the entire role of business communication in terms of organizing the information technology into the value chain of IT service providers. Two research questions are derived from the research mod...

Strategic Management Methods in Non-profit Making Organization

Paper deals with analysis of strategic management methods in non-profit making organization in the Czech Republic. Strategic management represents an aggregate of methods and approaches that can be applied for managing organizations in this article the organizations which associate owners and keepers of nonstate forest properties. Authors use these methods of strategic management: analysis of s...

Information and Communication Technology (ICT) Standards and Guidelines. Final rule.

We, the Architectural and Transportation Barriers Compliance Board (Access Board or Board), are revising and updating, in a single rulemaking, our standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premise...

Using Information and Communication Technology

information technology in service organizations

in this paper an attempt has been made to show how information technology (it) is used as a strategic tool to meet competitive advantages and how it is rapidly becoming a necessary ingredient for achieving quality within the service industry. an in-depth review of information requirements for service sectors has been made and the possible relationships between it and typology of service organiz...