Influence Patient Satisfaction Quality of Non-JKN Hospital Clinic
نویسندگان
چکیده
منابع مشابه
Quality of health care: patient satisfaction in a university hospital.
OBJECTIVE To evaluate patient characteristics and satisfaction in an outpatient service at a university hospital, aiming at obtaining subsidies for standardization of a quality assessment program. METHOD Patient-representative sample was selected. It consisted of users of the Ophthalmology Outpatient Service at the Hospital das Clínicas, Universidade Estadual de Campinas (UNICAMP). A structur...
متن کاملSensitivity of Hospital Clinic Queues to Patient Non-attendance
The recently introduced Patients’ Charter offers patients in the United Kingdom a guaranteed minimum quality of service when they require hospital treatment. For example, the following guarantees are offered: 1. No patient should be required to spend more than one year awaiting an offer of an appointment with a Consultant 2. Patients should not be expected to wait in clinic for more than 30 min...
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People who do not attend for treatment present problems in the efficient running of any service. This is particularly the case with new patients referred to a psychiatric clinic where an hour may be set aside for the initial assessment. High non-attendance rates cause administrative problems and loss of valuable time. The referring doctor may be left with his patient unassessed, the patient may...
متن کاملpatient satisfaction of hospital services
the patient’s satisfaction as an important indicator evaluates the process of care and is a valid method for standardization of hospital services. this cross-sectional descriptive study has done to assess patient satisfaction of hospital services (shahed medical affiliated hospitals). in this study, 500 patients selected randomly and their satisfaction was measured by a standardized questionnai...
متن کاملThe Influence of Wait Time on Patient Satisfaction in the Orthopedic Clinic
INTRODUCTION Patient satisfaction is of increasing importance in the delivery of quality healthcare and may influence provider reimbursement. The purpose of this study is to examine how patient wait time relates to their level of satisfaction and likelihood to recommend an orthopedic clinic to others. METHODS A retrospective analysis was performed on standardized new patient survey data colle...
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ژورنال
عنوان ژورنال: Wiga : Jurnal Penelitian Ilmu Ekonomi
سال: 2020
ISSN: 2549-5992,2088-0944
DOI: 10.30741/wiga.v10i1.516