Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping

E-shopping and in-store shopping status in Tehran: Can e-shopping reduce traffic in the future?

Nowadays Information and Communication Technology effects on all aspects of human activities, such as teleworking, electronic commerce, electronic banking, electronic learning, etc. the most of these services can prevent unnecessary travels in cities especially in rush hour. The aim of this study is to explore the frequency of electronic shopping and in-store shopping in Tehran, according to ge...

Cross-Border Shopping: Do Consumers Respond to Taxes or Prices?

Differences in tax rates create incentives for consumers to cross the border to shop in a low tax environment. This paper uses a unique panel data set of consumer financial transactions to study if consumers living closer to the border are less likely to buy in the home country in comparison to consumers living further away from the border. We exploit the tradeoff between distance, price and qu...

Understanding “Cherry Pickers:” How Retail Customers Split Their Shopping Baskets

Recent studies of store choice assume that shoppers develop shopping lists a priori, then visit the store that allows them to buy needed items at the lowest expected cost. These studies implicitly assume that shoppers purchase their entire list at a single store. However, many households shop at multiple stores without any intervening consumption—a behavior that retail managers commonly term "c...

Family practice: exclusive, inclusive, or--heaven forbid--both?

How inclusive leadership can help your practice adapt to change.

Krista W. Bowers, MD, Michaela Robertson, MS, and Michael L. Parchman, MD, MPH W are in the third year of a study to improve diabetes care in 40 small primary care clinics. Practice facilitators are working closely with the physicians and staff in these clinics to implement the chronic care model (CCM), a forerunner of the patient-centered medical home. One dominant theme that has emerged fr...