Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay
نویسندگان
چکیده
منابع مشابه
Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay
H should a firm design a price/lead-time menu and scheduling policy to maximize revenues from heterogeneous time-sensitive customers with private information about their preferences? We consider this question for a queueing system with two customer types and provide the following results. First, we develop a novel problem formulation and solution method that combines the achievable region appro...
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ژورنال
عنوان ژورنال: Manufacturing & Service Operations Management
سال: 2013
ISSN: 1523-4614,1526-5498
DOI: 10.1287/msom.2013.0449