Improvements in Broom Corn Harvesting Process

Inpatient preanalytic process improvements.

CONTEXT Phlebotomy services are a common target for preanalytic improvements. Many new, quality engineering tools have recently been applied in clinical laboratories. However, data on relatively few projects have been published. This example describes a complete application of current, quality engineering tools to improve preanalytic phlebotomy services. OBJECTIVES To decrease the response ti...

The Knowledge Harvesting Process

One of the core principles of the Knowledge Management movement is that of capturing expertise and making it accessible to those in the organization who need it (see, e.g., Amidon, 1997; Stewart, 1997). The process of harvesting the tacit knowledge of the expert and converting it into a form that is available and useful presents some formidable obstacles. We explore the needs and the means to p...

Measuring Process Innovations and Improvements

A major challenge in process improvement is to understand process innovation and improvement efficiency and use. How do we know that process innovations and improvements give organizational benefits? We need a mechanism for measuring. In this paper, we report from a longitudinal action research study at the telecom company Ericsson where a measurement mechanism was designed and successfully use...

John Broom

Evaluation of Process Modeling Improvements

The SEI has been involved with the development and analysis of software process models for several years. As part of the ongoing process of technology evolution, a study has been undertaken to experimentally implement a set of proposed improvements to the process modeling techniques used by the SEI, and to evaluate the results of that experimentation. As a result of that study, a number of modi...