Implementation of CRM To Retain and Attract New Customers At Yusni's Clothing Store

The rapid development of technology in today's world has had a major impact on store performance all areas business, both trading and service companies. In maintaining more advanced competitiveness, stores must continue to develop technology, another thing that needs be considered making the company is relationship with customers which also an important always maintain. To manage good relationships prospective customers, uses Customer Relationship Management (CRM). CRM personal, provide consistent experience, so it can customer satisfaction, get long term. By implementing CRM, will easier interact potential information according their needs. Customers they need quickly easily. (CRM) System for Web-Based Information Services at Yusni's Clothing Store make consumers who are village base lunang, sub-district kualauh leidong, district Labuhan Batu Utara.