Impact of IT governance process capability on business performance: Theory and empirical evidence

In the digital economy, firms' IT resource investments represent a significant portion of their capital investments. governance processes are critical for companies to decide what and how deploy resources measure achieve expected business benefits. This study introduces measures concept process capability, which is defined as firm's ability identify, design, implement leverage following processes: decision-making, planning, infrastructure modernization, services delivery, monitoring. We propose that capability can improve performance, in turn performance. Using unique dataset from 881 global companies, we found support proposed research model. paper contributes Information Systems (IS) literature on value by conceptualizing, evaluating, introducing construct theorizing proving this core positively affects performance enhance