IMPACT OF CUSTOMER SATISFACTION AND ATTITUDE TOWARDS INSURANCE COMPANY
نویسندگان
چکیده
منابع مشابه
Impact of Customer Service Practices on Customer Satisfaction and Retention
In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...
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investigating the effect of motivation and attitude towards learning english, learning style preferences and gender on iranian efl learners proficiency
تحقیق حاضر به منظور بررسی تاثیر انگیزه و نگرش نسبت به یادگیری زبان انگلیسی، ترجیحات سبک یادگیری و جنسیت بر بسندگی فراگیران ایرانی زبان انگلیسی انجام شد. برای این منظور، 154 فراگیر ایرانی زبان انگلیسی در این تحقیق شرکت کردند. سه ابزار جمع آوری داده ها شامل آزمون تعیین سطح بسندگی زبان انگلیسی آکسفورد، پرسشنامه ترجیحات سبک یادگیری براچ و پرسشنامه انگیزه و نگرش نسبت به یادگیری زبان انگلیسی به م...
Does Offshoring Impact Customer Satisfaction?
While researchers have noted the increase in offshoring IT and business processes since the 2000 timeframe, there is limited work on the implications of offshoring for firms and consumers. This research begins to address these implications by studying the relationship between offshoring and customer satisfaction, expressed through the American Customer Satisfaction IndexTM tracked by the Nation...
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ژورنال
عنوان ژورنال: Malaysian E Commerce Journal
سال: 2020
ISSN: 2616-5155
DOI: 10.26480/mecj.01.2020.09.14