How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations
نویسندگان
چکیده
منابع مشابه
How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations
M decision support systems (DSS) improve performance in many contexts that are data-rich, uncertain, and require repetitive decisions. But such DSS are often not designed to help users understand and internalize the underlying factors driving DSS recommendations. Users then feel uncertain about DSS recommendations, leading them to possibly avoid using the system. We argue that a DSS must be des...
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ژورنال
عنوان ژورنال: Information Systems Research
سال: 2009
ISSN: 1047-7047,1526-5536
DOI: 10.1287/isre.1080.0198