How Google Perceives Customer Privacy, Cyber, E-Commerce, Political and Regulatory Compliance Risks

نویسندگان

چکیده

منابع مشابه

Privacy in E-Commerce

Today customers do more and more business via the World Wide Web, with an ever increasing number of stores offering B2C services. However, with the wide use of B2C services, like e.g. online catalogues, the customers’ privacy decreases. Therefore, new methods need to be developed to protect their privacy. In this paper, two privacy ensuring techniques are evaluated according to their performanc...

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ژورنال

عنوان ژورنال: SSRN Electronic Journal

سال: 2017

ISSN: 1556-5068

DOI: 10.2139/ssrn.3067298