Featuring the e-service quality of online website from a varied perspective

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Website Service Quality in Ireland - A Consumer Perspective

Despite the fact that service quality is a critical determinant of website success, studies show that consumers frequently view the service quality delivered through websites as unsatisfactory. This paper outlines a study investigating the dimensions of website service excellence valued by Irish customers of a small to medium enterprise specialising in gifts. The e-S-QUAL measurement instrument...

متن کامل

The Mediating Role of Placement in Service Quality of Education: From International Students’ Perspective

The drive of this investigation is to diagnose the mediation effect of placement between program quality, industrial link, student satisfaction, and service quality in the circumstance of tertiary education in Malaysia. Using the Cue Utilization theory, the proposed model is tested employing data collected from 173 international students who are pursuing study at University Utara Malaysia throu...

متن کامل

C2c Online Auction Website Performance: Buyer’s Perspective

Despite the popularity among millions of users around the globe of selling, bidding, and buying products using C2C online auction websites, the existing literature on online auctions provides us with little understanding on important factors of the C2C auctioneer website performance. One way to understand the performance factors of C2C auction websites could be to extend the past theories of en...

متن کامل

Experience of Online Communication from the Perspective of Adolescents: A Qualitative Study

Experience of Online Communication from the Perspective of Adolescents: A Qualitative Study   R. Masoudifar , Ph.D. [1] B. Shalchi, Ph.D. [2] S. Kolahi Hamed  [3]   In the past decades, we have witnessed a dramatic rise in the number of teenagers using the Internet, especially for the purpose of communicating with others. The problematic use of the Internet contradicts with the normal dail...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Human-centric Computing and Information Sciences

سال: 2016

ISSN: 2192-1962

DOI: 10.1186/s13673-016-0058-1