FACTORS AFFECTING PERSONAL CUSTOMERS’ TRUST IN TRADITIONAL BANKING: CASE OF THE BALTICS
نویسندگان
چکیده
منابع مشابه
Investigating the Impact of Combining Traditional and Online Factors on Customers’ Trust in E-Banking and E-Commitment (The Case of Customers of Mellat Bank, Shiraz Branch)
Nowadays, new technologies have changed the methods of serving customers in many service organizations. Service in the banking industry has been influenced by International Communication Technology (ICT) developments in essential ways. Nowadays the importance of websites and their unique features in provision of services to customers is increasing. However, traditional methods of banking with d...
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متن کاملinvestigating the impact of combining traditional and online factors on customers’ trust in e-banking and e-commitment (the case of customers of mellat bank, shiraz branch)
nowadays, new technologies have changed the methods of serving customers in many service organizations. service in the banking industry has been influenced by international communication technology (ict) developments in essential ways. nowadays the importance of websites and their unique features in provision of services to customers is increasing. however, traditional methods of banking with d...
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ژورنال
عنوان ژورنال: Journal of Business Economics and Management
سال: 2017
ISSN: 1611-1699,2029-4433
DOI: 10.3846/16111699.2017.1345784