Extending MBI Model using ITIL and COBIT Processes
نویسندگان
چکیده
منابع مشابه
Extending MBI Model using ITIL and COBIT Processes
Most organizations today operate in a highly complex and competitive business environment and need to be able to react to rapidly changing market conditions. IT management frameworks are widely used to provide effective support for business objectives through aligning IT with business and optimizing the use of IT resources. In this paper we analyze three IT management frameworks (ITIL, COBIT an...
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The assessment of Enterprise Governance of IT (EGIT) mechanisms, such as COBIT and ITIL, is considered highly complex and implies a duplication of resources. The main goal of this research is to reduce the complexity of EGIT mechanisms by facilitating the assessment of these mechanisms when used simultaneously. Organisational stakeholders should be able to easily understand the impact of implem...
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Human capital is of paramount importance in the ICT industry. This paper analyses one of the elements which underlies effective management of human assets: performance assessment. This analysis uses the development of a common standard based on the tasks and processes outlined in People CMM, the standard in human resource management designed by the Software Engineering Institute. This framework...
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ژورنال
عنوان ژورنال: Journal of Systems Integration
سال: 2015
ISSN: 1804-2724
DOI: 10.20470/jsi.v6i4.244