Evaluation of user satisfaction using evidential reasoning-based methodology
نویسندگان
چکیده
منابع مشابه
Evaluation of user satisfaction using evidential reasoning-based methodology
For the sake of gaining competitive advantages, it is important to evaluate the satisfaction level of a product or service from the users’ perspective. This can be done by investigating the relationship among customer attributes (customer requirements) and design attributes (product configurations). However, such relationship would be highly non-linear in nature. In this regard, many approaches...
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ژورنال
عنوان ژورنال: Neurocomputing
سال: 2014
ISSN: 0925-2312
DOI: 10.1016/j.neucom.2014.01.055