Evaluating Quality Improvement of Service Recovery for Ocean Freight Forwarders in Taiwan
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Information Technology Journal
سال: 2012
ISSN: 1812-5638
DOI: 10.3923/itj.2012.1579.1587