Evaluating Library Service Quality of College Libraries: The Perspective of a Developing Country

نویسندگان

چکیده

This study was conducted to measure the quality of college library services in Punjab Province, Pakistan, using LibQUAL survey. Data were collected from 998 respondents consisting faculty and students. The found that none service attributes dimensions met desired expectations group users as well individual users. Significant differences based on users’ gender, type academic discipline identified. is helpful for Higher Education Commission (HEC), administrations, librarians at local level other developing countries well. It will guide them future planning, contribute toward improved resource allocation enhance purposeful utilization resources.

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ژورنال

عنوان ژورنال: Sustainability

سال: 2021

ISSN: ['2071-1050']

DOI: https://doi.org/10.3390/su13052989