ENVISIONING HEALTHCARE SERVICE QUALITY, SAFETY AND EQUITY: FROM PUBLIC HEALTH CENTRE TO MILITARY HOSPITAL

Equity in health: From concept to application in healthcare system

Equity is the prime virtue of social institutions, and its role is as truth is for human thought system [1]. Equity has been studied in various areas such as economics, politics, and judicial system. One of the areas of social equity that has recently been considered by experts is health. Health is defined as complete physical, mental, and social well-being. Health refers not only to the physi...

Factors Influencing Healthcare Service Quality

Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context.   Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...

Bringing a public health perspective to quality and patient safety.

Community Health Worker Programs to Improve Healthcare Access and Equity: Are They Only Relevant to Low- and Middle-Income Countries?

Background Community Health Workers (CHWs) are proven to be highly effective in low- and middle-income countries with many examples of successful large-scale programs. There is growing interest in deploying CHW programs in high-income countries to address inequity in healthcare access and outcomes amongst population groups facing disadvantage. This study is the first that examines the scope and...

Mapping mental health service access: achieving equity through quality improvement.

BACKGROUND Improving access to psychological therapies (IAPTs) services deliver evidence-based care to people with depression and anxiety. A quality improvement (QI) initiative was undertaken by an IAPT service to improve referrals providing an opportunity to evaluate equitable access. METHODS QI methodologies were used by the clinical team to improve referrals to the service. The collection ...