Editorial Column—Modeling Complex Service Systems

Guest editorial: IJAMT special issue on: product-service systems

Manufacturing industries are shifting their offerings from selling a physical product to sell functions through product-service system (PSS) business model. This enables manufacturing companies to generate more revenue and better satisfying and exceeding customer expectations. The PSS has great impacts on the product life cycle, the customer and the relationship between the product, business pr...

Guest Editorial: Special Section on Service-Oriented Distributed Computing Systems

THIS special section contains the two papers selected from FTDCS 2008, the 12th International Workshop on Future Trends of Distributed Computing Systems, which was held in Kunming, China, October 2008. The papers, selected after a careful review process, address important issues related to software adaptation and evolvability in the context of service systems. Recent developments in service-ori...

EIC Editorial: Application-Driven Management of Service Systems

IT is my great pleasure to welcome you to the fi rst issue of the IEEE Transactions on Services Computing in 2011. In the services and software industry, Services Computing has become a foundational discipline for many emerging technologies such as cloud computing and social networking. Services Computing not only provides service-oriented frameworks for software and system architectures, but a...

Complex fuzzy linear systems

Enabling Innovation in Complex Welfare Service Systems

This paper explores the potential for innovation in welfare services. Using the complexity lens, the paper presents a theoretically founded basis for enabling innovation in complex public-private welfare service systems. The empirical data was collected by conducting semi-structured interviews with leading office holders responsible for social services in the City of Helsinki (Finland) and exec...