Does the Proportion of Same-Day and 24-Hour Appointments Impact Patient Satisfaction?
نویسندگان
چکیده
منابع مشابه
Does the Proportion of Same-Day and 24-Hour Appointments Impact Patient Satisfaction?
BACKGROUND The relationship between open access and patient satisfaction is mixed. Our study is the first to assess the relationship between open access appointment scheduling and patient satisfaction in the Military Health System (MHS). It is also unique in that we examine both same-day and 24-hour access through a relationship with satisfaction. METHODS We conducted a panel time-series anal...
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ژورنال
عنوان ژورنال: Quality Management in Health Care
سال: 2017
ISSN: 1063-8628
DOI: 10.1097/qmh.0000000000000121