Does economic upgrading lead to social upgrading in contact centers? Evidence from South Africa
نویسندگان
چکیده
منابع مشابه
Robotic Upgrading of Postwar Social Dwelling Envelopes
The article discusses the possibility of automation in refurbishment processes of social dwelling built from 1950 to 1970. These massively produced buildings were mostly designed prior to the law enforcement regarding thermal insulation or accessibility. Nowadays, many of these buildings are being retrofitted. The article focuses on the works in the external envelope. The task of renewing the w...
متن کاملLearning, Upgrading, and Innovation in the South African Automotive Industry
This paper addresses innovation activities of automotive component manufacturers in South Africa. It looks at the technological trajectory of a handful of firms that stand out from the crowd and analyses the results of their endeavours in the context of their interaction with foreign capital, their internal agenda in terms of upgrading and R&D, and South Africa’s national innovation system (NIS...
متن کاملGlobal Commodity Chains and Economic Upgrading in Less Developed Countries
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ژورنال
عنوان ژورنال: African Geographical Review
سال: 2019
ISSN: 1937-6812,2163-2642
DOI: 10.1080/19376812.2019.1589730