Do online reviews still matter post-purchase?

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چکیده

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منابع مشابه

Do online reviews matter? - An empirical investigation of panel data

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When Do Consumers Purchase Online?: Based on Inter-Purchase Time

This study is motivated by the premise that online consumers can make a purchase at any time of day if they have even a tiny time slot along with Internet access. To identify the increased shopping time flexibility, we first characterize the patterns of online purchase timing in comparison to those in the offline market. The results show (1) the breakdown of purchase timing regularity and (2) t...

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The Impact of Online Additional Reviews on Consumer's Purchase Process

As the supplement of buyers’ original reviews on products, online additional reviews were supported by some B2C websites recently. That is to say, consumers could post their recommendations or comments again in several months. This paper attempts to measure the impacts of additional reviews on consumers, as well as to investigate whether they are different from those of original ones. The autho...

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ژورنال

عنوان ژورنال: Internet Research

سال: 2019

ISSN: 1066-2243

DOI: 10.1108/intr-07-2018-0331