Disruptions, systems and individual agents—Exploring the intersections

نویسندگان

چکیده

Open systems possess a dilemma whereby they both depend upon-and are subject to disruptions arising from-their exogenous environments. Organisations display this through the need manage inbound flow of supply from upstream nodes and outputs towards downstream customers, whilst also managing issues interactions with these other systems. At centre sits individual agents, whether be managers organisations, business-level functions or customer-facing roles. This paper explores how individuals perceive react wider, systemic implications their actions. article uses interviews based on theoretical framework incorporating general theory (GST) series decision theories (namely Protection Motivation Theory) highlight commonalities across various actions strategies that can undertake address disruptions.

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ژورنال

عنوان ژورنال: Systems research and behavioral science

سال: 2022

ISSN: ['0005-7940', '0731-7239', '1092-7026', '1099-1735', '1099-1743']

DOI: https://doi.org/10.1002/sres.2834