Development of Reference Process Model and Reference Architecture for Pharmaceutical Cold Chain

Although the competence level in pharmaceutical cold chain logistics is adequate current healthcare sector, future will be more unpredictable, disruptive, and chaotic than world of today because rapid technological changes, as well social disruption. This work introduces evaluates a new structure based on enhanced reference process model (RPM) architecture (RA) for design. The modified Delphi technique used to design systematic decision context evaluate improved RPM RA produce by obtaining agreement from panel experts. Ten experts took part assessment describe an evaluation lead. They defined it associated with professional related accreditation. participants six countries were asked questions regarding their expertise, abilities, opinions first round, comments collected. In second third rounds, consensus collected, which set at 80% RA. proposes innovative scheme developing occupational standards RA, opposed traditional method employing functional analysis establish standards. can further expanded develop competencies chain.