Customer Retention under Imperfect Information
نویسندگان
چکیده
منابع مشابه
Priority Assignment Under Imperfect Information on Customer Type Identities
In many service systems, customers are not served in the order they arrive, but according to a priority scheme that ranks them with respect to their relative “importance.” However, it may not be an easy task to determine the importance level of customers, especially when decisions need to be made under limited information. A typical example is from health care: When triage nurses classify patie...
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ژورنال
عنوان ژورنال: SSRN Electronic Journal
سال: 2020
ISSN: 1556-5068
DOI: 10.2139/ssrn.3709043