Customer Decision Support Systems: Resources for Student Decision Making

Product Development Decision Support System Customer-Based

Quality Function Deployment (QFD) has been traditionally used as a planning tool primarily for product development and quality improvement. In this context, many people have used QFD for making decisions on how to prioritize critical product areas from a customer perspective. However, it is the position of the author that the QFD process can be viewed as a decision support system that would enc...

Making Decision Support System for Utilization of Biogas in Iran

The use of renewable energy sources is often suggested to be a good solution for climate change and the dependency to fossil fuel. Biogas utilization is a one of these promising options that can mitigate these problems since biogas is produced by the fermentation of waste, so is rich in methane and has the same characteristics as natural gas. Biogas has increasingly been noticed in different co...

Leveraging ICT for Collaborative Decision Making in Global Customer Support

Advances in technology have allowed organizations to expand beyond traditional walls of a centralized office. Dispersed locations allow organizations to reduce cost, hire employees where expertise exists, and conduct operations world-wide 24 hours a day 7 days a week. One challenge facing organizations with a dispersed workforce is how knowledge is shared and subsequently applied to decision-ma...

Geospatial decision support systems for societal decision making

While science provides reliable information to describe and understand the earth and its natural processes, it can contribute more. There are many important societal issues in which scientific information can play a critical role. Science can add greatly to policy and management decisions to minimize loss of life and property from natural and man-made disasters, to manage water, biological, ene...

Decision Making and Decision Support