Consumers’ attributions and emotional responses to negative expectancy disconfirmation: Anger and regret
نویسندگان
چکیده
منابع مشابه
The Voice of Anger: Oscillatory EEG Responses to Emotional Prosody
Emotionally relevant stimuli and in particular anger are, due to their evolutionary relevance, often processed automatically and able to modulate attention independent of conscious access. Here, we tested whether attention allocation is enhanced when auditory stimuli are uttered by an angry voice. We recorded EEG and presented healthy individuals with a passive condition where unfamiliar names ...
متن کاملAdvance Selling When Consumers Regret
W characterize the effect of anticipated regret on consumer decisions and on firm profits and policies in an advance selling context where buyers have uncertain valuations. Advance purchases trigger action regret if valuations turn out to be lower than the price paid, whereas delaying purchase may cause inaction regret from missing a discount or facing a stockout. Consumers whom we describe as ...
متن کاملInteraction of anger with anxiety and responses to emotional facial expressions
In this study, effects of interaction of anger with anxiety on the perception of emotional facial expressions and associated with this perception oscillatory dynamics of cortical responses elicited by presentation of angry, neutral, and happy faces were investigated. Subjects filled out the Buss–Perry aggression scales and the Spielberger’s State Trait Anxiety Inventory. Anxiety moderated the e...
متن کاملGuilt appeals in advertising: what are their effects?
This study examined consumers' emotional responses, their attitudes toward advertisements and brands, attributions about the companies promoting the brands, and purchase intention for ads varying on level of guilt appeal. Sixty working mothers, a prime target of guilt appeals, participated in the study. Results indicated that moderate guilt appeals elicited more felt guilt in the working mother...
متن کاملa comparison of teachers and supervisors, with respect to teacher efficacy and reflection
supervisors play an undeniable role in training teachers, before starting their professional experience by preparing them, at the initial years of their teaching by checking their work within the proper framework, and later on during their teaching by assessing their progress. but surprisingly, exploring their attributes, professional demands, and qualifications has remained a neglected theme i...
15 صفحه اولذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: South African Journal of Business Management
سال: 2014
ISSN: 2078-5976,2078-5585
DOI: 10.4102/sajbm.v45i2.121