Complaint Management System for Sarawak Rural Area Water Supply Department

نویسندگان

چکیده

This Complaint Management System is developed to manage the complaints received by Corporate Communication Unit of Sarawak Rural Area Water Supply Department. system was solve current problems faced in managing, retrieving and updating data using manual method Users are administrative staff division water engineers. able add, update delete complaint records, as well view information graphical format such pie charts graphs. Rapid Application Development (RAD) used develop this system, consisting four phases: analysing user requirement, a prototype, construction cut over. The feedback from Department’s positive showed that users satisfied with developed.

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ژورنال

عنوان ژورنال: Trends in Undergraduate Research

سال: 2021

ISSN: ['2637-093X']

DOI: https://doi.org/10.33736/tur.2852.2021