Client Satisfaction With English Stop Smoking Services
نویسندگان
چکیده
منابع مشابه
English Stop-Smoking Services: One-Year Outcomes
The UK is a global leader in stop-smoking support-providing free behavioral support and cessation medication via stop smoking services (SSS) without charge to smokers. This study aimed to explore the client and service characteristics associated with abstinence 52 weeks after quitting. A prospective cohort study of 3057 SSS clients in nine different areas of England who began their quit attempt...
متن کاملFactors associated with differences in quit rates between "specialist" and "community" stop-smoking practitioners in the english stop-smoking services.
INTRODUCTION Behavioral support improves smokers' chances of quitting, but quit rates are typically lower for smokers supported by "community practitioners" for whom smoking cessation is a small part of their job than for those supported by "specialist practitioners" for whom it is the main role. This article examined the factors that might contribute to this. METHOD A total of 573 specialist...
متن کاملClient satisfaction with outsourced IT services: a transaction-cost approach
The quality of outsourced IT services can be traced to attributes of the services such as tangibles, responsiveness, reliability, assurance, and empathy. The relative impact of these attributes on client satisfaction varies across different IT services (applications, data center, EUC support, network administration, and help desk), and one or few attributes stand out as “drivers” of client sati...
متن کاملHow are the English Stop Smoking Services responding to growth in use of electronic cigarettes?
OBJECTIVE To assess extent of electronic cigarette use by smokers attending Stop Smoking Services, the advice given about electronic cigarettes and whether this usage is recorded. METHODS Fifty-eight managers and 1284 practitioners completed an online survey. Questions covered use of electronic cigarettes, the advice given and whether use was recorded in client databases. RESULTS Ninety per...
متن کاملPerformance of English stop smoking services in first 10 years: analysis of service monitoring data.
OBJECTIVES To analyse the performance of the English Stop Smoking Services from 2001/02 to 2010/11. DESIGN Analysis of national service monitoring data. SETTING England. PARTICIPANTS Smokers recorded as having been treated by English stop smoking services between April 2001 and March 2011. MAIN OUTCOME MEASURES Annual figures for the number of quit dates set (throughput), the percentage...
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ژورنال
عنوان ژورنال: Journal of Smoking Cessation
سال: 2011
ISSN: 1834-2612
DOI: 10.1375/jsc.6.1.51