Changing Things so (Almost) Everything Stays the Same

Abstract The deployment of mixed reality systems in professional settings demands adaptation the physical environment and practices. However, technology-driven changes to are problematic some contexts. Specifically, face-to-face advisory services rely on scripted material routines using specific tools. This manuscript explores challenges encountered during development LivePaper, a mixed-reality system for supporting financial services. First, article presents range design requirements derived from existing literature multiple years research experience concerning collaborative environments. Second, it discusses technical that emerged when building LivePaper along with those requirements. Third, describes solutions new ideas implemented working mitigate problems. It potential alternative delivers empirical or conceptual arguments choices made. concludes implications services, used support such encounters, guidance developers institutional settings. Overall, advances discourse application technology use environments, nature collaboration.