BANKING INNOVATIONS: PERSPECTIVES AND THREATS OF ELECTRONIC BANKING SERVICES
نویسندگان
چکیده
منابع مشابه
Electronic Services (IT) in the Banking and Financial Institutions
This research investigates the methods for improving the quality of IT services (electronic services) in the Melli Banks branches in Mashhad province, where QFD and ANP models were operated. To this concern, three-dimensional, usability, service interaction and information quality to improve IT service quality were examined. The results of the analysis of the opinion of Melli Bank Customers ind...
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ژورنال
عنوان ژورنال: WORLD OF FINANCE
سال: 2018
ISSN: 2415-3672,1818-5754
DOI: 10.35774/sf2018.04.121