Application of Artificial Intelligence to improve Customer Understanding: Transformer based Topic Modeling in practice

نویسندگان

چکیده

Since the past few years, so-called pre-trained Language Models (PLM) are considered state-of-the-art in field of Natural Processing (NLP) and thus experiencing widespread successful application. In addition to traditional supervised Machine Learning (ML) tasks such as spam email or customer churn classification, this technology opens up advanced approaches unsupervised learning data analytics general. One particular interest is automatic identification latent topics within a large collection texts, also known Topic Modeling (TM). Such modelling offer great potential, especially for industrial environments well consumer goods market, explore increasing amounts from diverse constantly growing sources. As holistic concept, it can be utilized highly targeted efficient manner applications through an optimized combination Artificial Intelligence (AI) Cloud Computing (CC) systems.

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ژورنال

عنوان ژورنال: Anwendungen und Konzepte der Wirtschaftsinformatik

سال: 2022

ISSN: ['2296-4592']

DOI: https://doi.org/10.26034/lu.akwi.2022.3411