Analysis for the Knowledge Management Application in Maintenance Engineering: Perception from Maintenance Technicians
نویسندگان
چکیده
Knowledge based on personal experience (tacit knowledge) acquired in problem solving actions and maintenance is the fundamental basis for technicians companies with great physical assets. Generally, there no proper policy managing strategic knowledge its capture. In this article, through qualitative studies (grounded theory) surveys conducted technicians, aim was to obtain perception of technicians’ part companies, order establish characteristics relation between aspects engineering industrial maintenance, regarding management, as well enablers barriers application. The results show how a high level tacit used activity, which requires more time new staff. values obtained from survey that recorded by (explicit) 51.25%, compared (tacit) reliability breakdowns. operational/exploitational it 43.90%, energy efficiency 49.61%, (preventive, predictive, corrective) value 68.78%. This shows significant gap (explicit), have knowledge). All can affect lost when technician leaves company.
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ژورنال
عنوان ژورنال: Applied sciences
سال: 2021
ISSN: ['2076-3417']
DOI: https://doi.org/10.3390/app11020703