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Preventing MSDs & Driving Ergonomic Improvements

Improving ergonomics to prevent musculoskeletal disorders (MSDs) is a key element of OSH programs for most organizations. MSDs are a major cause of losses and a persistent source of frustration. The authors have heard from OSH managers about the challenges in proving to their top managers the effectiveness and value of their current ergonomics program. Through benchmarking studies and experienc...

Cornell Hospitality

As a method of determining what types of social media messages work best for hospitality firms, this study examined what types of messages gained the most clicks of “Like” and comments on Facebook. An analysis of the number of likes and comments regarding nine hundred and eighty-two Facebook messages from ten restaurant chains and two independent operators revealed clear patterns. The more popu...

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Finding the Hospitality Industry? Or Finding Hospitality Schools of Thought?

The aim of this article is to provide an overview of hospitality research and how it has developed over the last thirty years. To do this, the state of hospitality research is briefly reviewed and Veal’s (2002) analysis of leisure studies is presented. Hospitality is then compared with leisure studies in order to identify similarities and differences. This comparison then leads to the identific...