A Unified Multi-task Learning Framework for Multi-goal Conversational Recommender Systems

نویسندگان

چکیده

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users’ interests and naturally lead user-engaged dialogues with multiple goals diverse topics. Four tasks are often involved MG-CRS, including Goal Planning, Topic Prediction, Item Recommendation, Response Generation. Most existing studies address only some of these tasks. To handle the whole problem modularized frameworks adopted where each task is tackled independently without considering their interdependencies. In this work, we propose a novel Unified MultI-goal recommeNDer system (UniMIND). Specifically, unify four different formulations into same sequence-to-sequence paradigm. Prompt-based learning strategies investigated to endow unified model capability multi-task learning. Finally, overall inference procedure consists three stages, learning, prompt-based tuning, inference. Experimental results on two MG-CRS benchmarks (DuRecDial TG-ReDial) show UniMIND achieves state-of-the-art performance all model. Extensive analyses discussions provided for shedding new perspectives MG-CRS.

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ژورنال

عنوان ژورنال: ACM Transactions on Information Systems

سال: 2023

ISSN: ['1558-1152', '1558-2868', '1046-8188', '0734-2047']

DOI: https://doi.org/10.1145/3570640